Privacy policy

We take the protection of your personal data seriously. Below we explain how we process personal data when you use this website or contact us.

Controller

The controller under the GDPR and applicable Austrian data protection law is Wako GmbH, Strasserau 6, 4020 Linz, Austria, office@wako3d.com, phone: +43 664 5462070.

Purposes and legal bases

We process personal data to operate this website, handle enquiries (e.g. contact forms, email, phone), fulfil pre-contractual and contractual steps, and pursue legitimate interests (Art. 6(1)(b) and (f) GDPR), unless another legal basis is expressly stated.

Hosting and server logs

When you visit the site, the hosting provider may automatically collect server log information (e.g. browser type, operating system, referrer URL, hostname, time of request, IP address). This processing supports secure, stable operation and abuse prevention based on our legitimate interests (Art. 6(1)(f) GDPR).

Contact

If you contact us by email or phone, we process the data you provide to handle your request and any follow-up questions. We do not share this data with third parties without your consent, unless required by law.

Sharing with third parties

We do not transfer your data to third parties for purposes other than those described above, unless we are legally obliged to do so or transfer is necessary to perform a contract.

Retention

We delete personal data once the purpose of storage no longer applies and no statutory retention obligations require continued storage.

Your rights

You have the right to:

Access the personal data we hold about you (Art. 15 GDPR)
Rectification of inaccurate data (Art. 16 GDPR)
Erasure (Art. 17 GDPR)
Restriction of processing (Art. 18 GDPR)
Data portability (Art. 20 GDPR)
Object to processing (Art. 21 GDPR)
Lodge a complaint with a supervisory authority (in Austria: Data Protection Authority)

Changes

We may update this privacy policy from time to time to reflect legal or operational changes.

Last updated: April 2026